RETURN/EXCHANGE POLICY
MEMBERSHIP DUES
Membership dues are non-refundable and are non-transferable.
ONLINE COURSES
Online courses are non-refundable whether the course has been started or not.
INTERNATIONAL CONFERENCE ON FORENSIC NURSING SCIENCE AND PRACTICE
Registration cancellations must be made in writing. Cancellation requests received 50 days or more before the conference start date will be refunded in full, less a US $100 administrative fee. Cancellation requests received between 49 and 36 days prior
to the conference start date will be refunded at 50% of the registration fee, less the US $100 administrative fee. Refunds will not be made for cancellation requests made less than 35 days prior to the conference start date or for participants who
register but do not attend. No exceptions to this policy can be considered as funds will then be fully committed to the production of the conference. Transfer of registration fees to another person may be done without penalty, with notice given to
IAFN Home Office up to 24 hours before the conference start date. Cancellation notices should be sent to: IAFN Home Office, 6755 Business Parkway, Suite 303, Elkridge, MD 21075 or emailed to srobertson@ForensicNurses.org.
CERTIFICATION EXAM AND/OR RENEWAL APPLICATION FEES
All application fees are nonrefundable and nontransferable to another applicant. In the event you fail to meet the eligibility requirements for an exam or are denied certification renewal, the application fee minus a $100 processing fee may be refunded
upon request.
In the event a check is returned for insufficient funds, you will be required to pay a $45 returned-check fee. Following a returned check, any fees must be remitted by money order, certified check, or credit card.
MERCHANDISE
The majority of merchandise, books, and physical products are sold by and shipped through third party vendors. Their payment, shipping, privacy, and return policies apply.
In the rare case that you purchase a physical item directly from IAFN and your item arrives damaged or destroyed, we are happy to offer a replacement or full refund. Returns for any other reason will be subject to a 15% restocking fee. If your clothing item is in like-new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. All other sales are final unless there is a manufacturer defect. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
In the event of a defect, you must notify the Association within 15 days of receipt of your item purchased and return within 10 days of notifying us.
1. Please email info@forensicnurses.com to request a refund or exchange.
2. Mail your returned item to:
International Association of Forensic Nurses, Inc.
Returns Department
6755 Business Parkway
Suite 303
Elkridge, MD 21075
3. Include in your package your original receipt and a signed letter stating the reason for the return.
PRIVACY POLICY
IAFN’s privacy policy is available here.